When you invest in high-quality network hardware from Ubiquiti, you want to be able to rely on everything running smoothly – today, tomorrow and in a few years’ time. With UI Care, Ubiquiti offers you extended device protection that goes far beyond the normal manufacturer’s warranty. In this article you will find out exactly what UI Care is, what benefits it brings you and why it is a smart addition to your Ubiquiti equipment.

What is UI Care anyway?

UI Care is an optional service from Ubiquiti that works like a kind of “insurance” for selected products – especially in the UniFi range. Once you activate UI Care for a supported device, the manufacturer protection is extended up to 3 years and additionally covers cases that would normally not be covered by the standard warranty.

The special feature: In the event of damage, you will usually receive a replacement immediately – without long inspection or repair times. Express replacement is even offered for many products.

You have these advantages with UI Care

Extended warranty of up to 3 years
Ubiquiti devices usually come with a 1-year warranty as standard. With UI Care, you can be sure of additional years of worry-free use – ideal for professional use in particular.

Quick device replacement in the event of a defect
Instead of waiting for a repair, you will simply be sent a replacement device in the event of a defect – usually before the old one has been sent in. This saves time, nerves and downtime costs.

Also valid for non-manufacturer-related damage
UI Care also covers many cases that would otherwise be rejected – such as defects caused by power fluctuations or typical “accidents”.

Activation also possible after purchase
You can buy UI Care separately – even if you already have your device. The only important thing is that you activate it within a certain period of time (currently usually 30 days after purchase).

For which products is UI Care available?

The UI Care protection does not apply to every Ubiquiti product, but to specific devices – mainly from the UniFi Protect series (e.g. cameras), but also some access points and other central components.

In our store, you will find a direct indication of whether UI Care is available for suitable devices – or you can select it separately in the accessories section.

Is UI Care worthwhile for you?

If you run your network professionally – whether in a company, a store, a practice or simply as a discerning private user – then UI Care is a worthwhile investment. The costs are manageable and the benefits are enormous.

Because no matter how high-quality technology is, a failure is always inconvenient. With UI Care, you can rest assured that you won’t be stuck with the damage and will be back online quickly.

Our conclusion: More security for less money

With UI Care, you not only get an extended warranty, but also a real safety net for your Ubiquiti devices. The immediate replacement service, extended protection and simple processing make it a useful addition – especially for anyone who relies on stable network technology.

You can order UI Care directly with many of our Ubiquiti products – or book it separately as an additional option. Just take a look at the product description or contact us if you have any questions.